Box Office Policies

(adapted from http://danceanddrama.kenyon.edu/boxofficeweb/policies.html)

About the Box Office
The Box Office sells tickets to all ticketed events sponsored by the Department of Dance and Drama. Shows in the Bolton Theater are ticketed for reserved seating (all seats are assigned), while shows in the Hill Theater are general admission. Tickets may be purchased via telephone or in person during our business hours.

Admission Prices
Bolton Theater Productions:
Adults: $5.00
Groups of 10 or more: $2.50 per person
Persons over 65, non-Kenyon students, children under 12: $2.00
Kenyon students: $1.00

Hill Theater Productions:
General Admission: $1.00

General Subscription Series:
$10.00 for tickets to all productions in the Bolton Theater Series plus the Fall Dance Concert.

Box Office Contact Information
Phone: (740) 427-5546
Web: http://www.kenyon.edu/danceanddrama.xml

Open Monday - Saturday or Sunday 1:00-5:00 p.m during the week of the show
and one hour before the performance

Ordering Tickets Via Telephone
Ticket orders may be reserved via telephone during normal business hours. Tickets ordered via telephone will be placed on reserve, and will be held at the box office until they are picked up and paid for. Your tickets must be picked up at least fifteen minutes prior to curtain time, or they may be resold.

Ordering Tickets in Person
Tickets to any show may be picked up, reserved, or purchased in person during regular business hours. The box office is located in the lobby of the Bolton Theater.

Refunds and Exchanges
You may exchange tickets up to the day of the performance, if other seats remain available for the performance you wish to attend. We are also able to issue refunds for returned tickets.

Tickets Held at the Door
We will hold all reserved tickets until fifteen minutes prior to performance time, at which point tickets may be resold to accommodate patrons without tickets.

Latecomers
There is no guarantee that a latecomer will have his or her seat available, even if he or she has already purchased a ticket. Tickets are only valid when a patron arrives before the performance starts. If you arrive late, your seats may have been resold to patrons on a waiting list.

Why? Because our theaters have a limited number of seats, we want to be sure that they are as full as possible for each performance. We do not want to turn away patrons who are at the theater but do not yet have tickets if there are empty seats. We therefore recommend that you plan to arrive at least fifteen minutes prior to performance time.

Sold-Out Performances
If a performance is sold out, a waiting list will be started at the Box Office one hour prior to performance time. Tickets frequently become available as we resell reserved tickets which have not been picked up fifteen minutes prior to performance time as well as the seats of those persons not seated by curtain time. You are encouraged to put your name on a waiting list, EVEN IF YOU BELIEVE A PERFORMANCE IS SOLD OUT. We rarely turn away patrons from our performance and will make every effort to get you a seat.